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Privacy Policy

Last updated: 6/10/2024

This Privacy Policy (“Policy) explains how help alliance Americas, through its website https://www.helpallianceamericas.org  (“we”, “us” or “our”), collects, uses, shares and protects personal information.

We respect the privacy of every individual who visits website at https://www.helpallianceamericas.org/ ] (“Website”) and/or otherwise uses our products and services including software, plugins and add-ons (“Services”). Reading this Policy will help you understand what data we collect, your privacy rights and choices.

By using visiting our Website and/or using our Services, you agree to be bound by this Policy. If you do not agree with any of the terms of this Policy, please do not use our Website or Services. If you have any questions or concerns about this Policy, our Website or Services, please contact us using our contact form here: [link to contact form].

  1. Do we collect your personal information?

Yes, we collect the personal information you provide to us when you visit our Website and/or use our Services, or contact us.

The purpose of our Website is to inform you, and publicise the initiatives and past projects, of help alliance Americas. We do not actively seek your personal information (e.g. by allowing you to create an account with our website, or provide contact information for newsletters) right now, but this might change in the future. If this does change, then we will update this Policy in accordance with applicable laws. You can find out how we make changes to this Policy by referring to [Cross reference to Section 13].

Even though we’re not requesting you to provide your personal information, such as your name or contact details directly to us, except when you contact us, when you visit websites, including ours, certain information is automatically created and stored, including on this website. When you visit our Website, our web server automatically stores data including:

  • The address (URL) of the accessed site;
  • Browser and browser version;
  • Operating system used;
  • The URL of the previously visited page (referrer URL);
  • Host name and IP address from your device; and
  • The date and time of access.

This is all data needed for the provision of the website and is deleted when you end your browsing session (i.e. close your web browser).

  1. Do we collect information about you from other sources?

No, we do not collect any information about you from public databases, marketing partners or other outside sources.

  1. Links to other Websites

Other websites, including those of our partners or service providers that are linked on our Website have their own privacy policies. When you provide personal information at one of those sites, you are subject to the privacy policy of the operators of those sites, not our Policy. We encourage to read such other privacy policies before proving any personal information.

If you make a donation, or volunteer, through our partners or service providers, then we may have access to the information you provided to such partners or services providers. If we process or use such information then it will always be in accordance with the policies of our partners or service providers and in accordance with the law.

Stripe

We use Stripe to facilitate donations to HelpAlliance Americas. If you choose to donate, then any information you provide via Stripe will be used and processed in accordance with Stripe’s terms and conditions and privacy policy. You can find Stripe’s terms here: https://stripe.com/privacy. When you donate via Stripe, we have the ability to view the name and email address you provide via our Stripe account, we will not have access to any financial or payment data, and will not process any information you provide via Stripe to follow up with you or solicit further donations without your express consent. 

BetterImpact

We provide access to our volunteering platform, BetterImpact, via a link from our Website. Any information you provide via BetterImpact will be used and processed in accordance with BetterImpact’s terms and conditions and privacy policy. You can find the BetterImpact terms here: https://www.betterimpact.com/privacy-policy. We do not have any access to the information you provide BetterImpact.

  1. How do we use your information?

 

We use your information in the following ways:

  • To provide, improve, and administer our Services and/or our Website;
  • To respond to any requests from you;
  • To carry out other purposes disclosed to you through the Website, or found in terms or an agreement between us and you;
  • To process the information for other purposes where we have your consent.
  1. When and with whom do we share your information?

We may share your personal information in the specific situations described in this section and/or with the following third parties:

  • Professional advisors such as lawyers, auditors, bankers and insurers where necessary in the course of the professional services they provide us with.
  • Business transferees in connection with, or during negotiations of, any merger, sale of assets, financing or acquisition.
  • Authorities and others such as law enforcement, government authorities as believe in good faith to be necessary for compliance with laws as further described in [Section 4].
  1. How do we keep your information safe?

 We aim to protect your personal information through a system of state of the art organisational and technical security measures. Despite our safeguards, we cannot guarantee that any transmission over the internet is 100% safe.

  1. How long do we keep your information?

We only keep your information for as long as there is a legitimate need to do so in accordance with the law or this Policy. We consider any permissions you give us, any contractual obligations we have and our legal obligations to retain data (or not) for a certain period of time.

When there is no longer a legitimate business need to process your personal information, we will either delete or anonymize your personal information.

  1. Information about Children

Our Website and Services are not directed at children. We do not knowingly collect data from, or market to, children under the age of 18.

If we become aware that personal information from children under the age of 18 has been collected, we will take reasonable measures to promptly delete such data. If you become aware of any data, we may have collected from children under the age of 18, please contact us at using our contact form here: [link to contact form .

  1. Notice for EU and UK Users

This section applies to users in the European Union (“EU”) or United Kingdom (“UK”).

The General Data Protection Regulation (“GDPR”) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases to process your personal information.

Consent: we may process your personal information if you have given us permission to do so for a specific purpose. You can withdraw your consent at any time.

Legal obligations: we may process your information where we believe it is necessary for compliance with our legal obligations, such cooperating with law enforcement bodies or regulatory agencies, exercising or defending our legal rights, or disclosing your information as evidence in litigation we are involved in.

Vital Interests: we may process your information where we believe it is necessary to protect your vital interests, or the vital interests of a third party, such as situations involving threats to a person’s safety.

In some regions like the EU and the UK, you have certain rights under applicable data protection laws including (i) the right to request access and obtain a copy of your personal information; (ii) request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) to data portability; and (v) not to be subject to automated decision-making. You may also have the rights to object to the processing of personal information. We will consider any act on any such requests in accordance with applicable laws and you can make any such requests by contacting us using our contact form here: [link to contact form . 

If you believe that we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority, or UK data protection authority. Users located in Switzerland may contact the Federal Data Protection and Information Commissioner.

  • Notice to California Users

This section applies to users that are residents in the State of California.

The California Consumer Privacy Act, as amended by the California Privacy Act (jointly “CPRA”) create consumer privacy rights and requires businesses to make disclosures about their privacy policies and practices. In line with the CPRA, our privacy practices and your privacy rights set out in this section.

The personal information we collect from you is described in [Section 1]. What we do with your personal information is described in [Section 4.] You have several rights in relation to your personal information:

Right to request deletion of your data:  you can ask to delete your personal information, and we will respect your request and do so subject to certain legal exceptions such as the exercise by another consumer of their right to free speech, our compliance requirements arising from a legal obligation, or any processing required to protect against illegal activities.

Right to be informed: depending on the circumstances, you have a right to know:

  • Whether we collect and use your personal information;
  • The categories of personal information we collect;
  • The purposes for which personal information collected is used;
  • Whether we sell or share personal information to third parties;
  • The categories of personal information that we sold, shared, or disclosed to a business partner;
  • The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • The business or commercial purpose for collecting, selling, or sharing personal information; and
  • The specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obliged to provide or delete consumer information that is anonymised (or de-identified) in response to a request, or to re-identify individual data to verify a request.

Right to a non-discrimination for the exercise of a consumer’s privacy rights: we will not discriminate against you if you exercise your privacy rights.

Right to limit use and disclosure of sensitive personal information: we do not process information that is sensitive personal information such as (without limitation) financial data, data indicating political views or biometric data.

Right to object to the processing of your personal information.

Right to request correction of your personal information if incorrect or no longer relevant, or to ask for restricted processing of the information.

Right to opt out from future selling or sharing of your personal information to third parties.

If you have a request in relation to CPRA, feel free to contact us using our contact form here: [link to contact form]. As part of your request, please specify which right you are exercising and be provide the following information:

  • Name
  • Email address
  • Type of request

We may additional information to verify your request or your identity. The information you provide in your request, or any follow-up communication will be used solely to verify the request.

You can designate an authorised agent to make a request on your behalf, we reserve the right to deny a request from an authorised agent that does not submit valid proof of their authority.

  • Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (e.g. pixels or web beacons) to access or store information. You can control which cookies we collect by selecting the necessary option on the banner that appears when you access the Website.

  • Is your information transferred internationally?

Our website is hosted by Linode, and your information may be may be transferred to, stored, and processed by in facilities outside in the United States or the European Union.

 

However, while data protection laws globally may not be the same or as comprehensive as those in your country, we will take all necessary measures to protect your personal information in accordance with this Policy and applicable law.

  • How do we make updates to this notice?

We may update this Policy from time to time to comply with legal requirements or when we change the scope, use or processing of personal data. The updated version will be indicated by an updated date at the top of this Policy and changes will be effective as soon as the revised Policy becomes accessible.

If we make material changes to this Policy, we may notify you by prominently posting a notice of such changes and/or specifically requesting your acknowledgement of changes. We encourage you to review this Policy as often and as possible and stay informed on how we are protecting your information.

  • How can you contact us about this notice?

If you have questions, comments about this Policy, you may contact us using our contact form here:  [link to contact form]..

  • How can you review, update or delete the data we collect from you or how we use it?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collected from you, change that information, or delete it. To request, review, update or delete information please contact us at using our contact form here: [link to contact form]].

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the email address above. Please be aware that withdrawing your consent will not affect the lawfulness of any processing before the time you withdrew your consent. Withdrawing your consent will not affect the processing of your personal data on the basis of any other lawful grounds.